How does Google Adwords Enhanced CPC Work?

Google recently announced an upgrade to the Google Adwords tool for advertisers; Enhanced CPC (http://adwords.blogspot.com/2010/08/increase-roi-conversions-with-enhanced.html)  Google is promoting this function as as a way to ‘turbocharge your ROI’.

How does it work?

In campaigns where you have Conversion Tracking enabled (or you’re importing Google Analytics Goals) you can enable Enhanced CPC. It works for both Search and Display and it can also be used if you are utilising third party bid management tools.

Once activated, the system will use historical account data and factors such as users’ time and location to analyse on-the-fly the likelihood of specific search terms converting, raising or lowering your bids accordingly. Initially 50% of traffic will have bids modified, with the other 50% held back as a control. Over time and with success, the control ratio will decrease.

You’ll find the option to switch it on in your Campaign settings. It works with both manual and automatic bidding.

The Caveats?

Firstly, Google Adwords reports do not currently show any reporting data to indicate how Enhanced CPC has directly affected performance, or indeed which bid-upon keywords have had Enhanced CPC applied and when. You can obviously look at top-level conversion volume and CPA but this doesn’t really give you the visibility needed.

Secondly, if you use Adwords Editor frequently for modifications, bear in mind that with Enhanced CPC enabled in any campaign, you will not be able to use Editor to modify anything in that campaign. This is a significant oversight at launch but we believe Google is working on this.

So does it work?

Well, it’s still early days, but having tested it since launch in a selection of campaigns with a long history and a good volume of conversions we have indeed seen more conversions at a lower CPA, after an initial drop in performance.

Overall, we’d say approach with caution and don’t simply assume that the tool will provide that turbocharge without any input from you. Some commentators have called it a charter for the lazy manager but we say why ignore something that can improve your ROI?

If you want to test it then give it time to settle in. Don’t see it as a reason to not to continue keeping a close eye on optimisation. And before you switch it on, if your CPA is at the top-end of your target range, you may want to adjust some bids downward, given that Google will bid up to 30% higher than your current bid.


0 Comments

Is Facebook eating Google’s Lunch?

Let’s face it, how many people do you know under the age of 40 who don’t use Facebook. Personally I know one and that’s because he’s concerned about online privacy. With the recent changes in privacy settings users are now able to lock their accounts down, so this issue is addressed. Will he be using Facebook now? Yes, because if he doesn’t he will have no idea what anybody is doing with their lives, when they are going out, what happened and the pictures to prove it!

top 10 sectors by Share of US Internet Usage june 2010 Neilsen

The recent drive towards social media integration with ‘add this’ and ‘Facebook’s ‘like this’ function means social recommendation is growing rapidly and could mean people will start to shy away from search. – i.e., Google and instead rely on a friend /social bookmark list within facebook as the start of the journey?
The latest stats seem to support this trend. Neilsen (June 2010) shows a 43% increase in social media site usage as a percentage of online time.. The losers include a large proportion of email and instant messaging which makes sense as why would you use these if you are using Facebook to do the same thing.?

It’s clear Facebook usage is increasing dramatically – a captive audience that is a marketing managers dream. With the advanced segmentation capabilities offered by Facebook targeting the all important 35 year old woman living in London has never been so easy.
If you look at Google, its strength is also its weakness. As a brand I want to hit a particular demographic but as a searcher on Google I choose to search for what I am interested in. If this doesn’t happen to be the brand then I am unlikely to engage with it. Meanwhile on Facebook I could be engaging with a competitor’s brand.

At this time it’s too early to really tell if spend on Google is being cannibalised by Facebook. Certainly Google’s reports to the city show no sign off this. Google’s growth area has been within the small business marketplace.

A year is a long time in online, I suspect that both Google and Facebook will live together, maybe not in wedded bliss but I don’t see advertisers abandoning one for the other Yes Facebook is often ‘cheaper’ than Google but prices will no doubt increase as more advertisers join in,
So is Facebook eating Google’s lunch? Not yet but its certainly stealing the odd nimble from the edge of its plate!


0 Comments

Google’s new image search: for better, for worse?

Google Image Results has remained the same (or at least without going through major changes) for quite a long time, but now the search engine is rolling out a new interface design and additional functionality.

The latest version includes several new features previously seen on Bing Image Search.



But you might be asking, what is really different and how does that affect me?


Well, there are a couple of new features that, in my view, make the user’s life a lot easier:


• You can now see multiple pages in only one result’s page (up to a 1,000 images!), all you have to do is scroll down for each page. In addition there is the option to see further results


• With the new version you also get thumbnail previews (quite useful if you have high resolution screen) and once you hover over the thumbnails you have the option to see related/similar images as well as information about the image


• By clicking on the image, you are taken to a light box, which is presented on top of the actual page where the image comes from. If you click anywhere outside the image you land on the original page where the image was captured from.


Google has also taken the opportunity to launch a new ad format – Image Search Ads. This format allows advertisers to include thumbnail images alongside their ads, and those are only shown on Google Images, in other words, a great chance for advertisers to reach highly targeted audiences.
Initial reaction from some sources http://bit.ly/googleinterface+ has been negative, in my personal opinion this has enhanced Google’s proposition.


Previously Bing image search was much more useful, however I rarely bothered to get out of my comfort zone (Google) and look for images elsewhere.


So for me, definitely for better!!



0 Comments

To Bold or Not To Bold? That’s a Google Question.

Google has long highlighted search terms in the search results (SERPS) using bold text. As with all things Google, this practice is evolving not static and there are no hard and fast rules. Increasingly, Google is also highlighting abbreviations and acronyms not just the exact search terms. For example, a search on “ROI” returns results highlighting “Return on Investment” as well as “ROI” itself. Similarly, search on “PPC” and “Pay Per Click” will be highlighted.

Now there seems to be a shift towards highlighting words of semantic equivalence as well. Interestingly, a Google search on “Search Engine Marketing” performed on 5th July 2010 returned the following:SERPS Screenshot

Notice that the direct acronym “SEM” isn’t highlighted by “SEO” is.

Bold text draws the searchers eye and grabs their attention. Highlighting doesn’t impact on search engine rankings but is likely to have some impact on click through from the SERPS to your website.

Climbing to the top of the search returns is a question of smart Search Engine Optimisation. But once you get there, your website needs to sell itself to encourage searchers to actually click through to your website. The challenge becomes one of Search Engine Marketing.

The preview text displayed with each web result is known as the snippet. Search engines often use the meta description as the snippet – hence the great importance of writing good meta descriptions. Clearly, a meta description must contain important keyphrases and accurately describe the content of the page, but a really good meta description must also capture the searcher’s interest like an advertisement so they click through to your website.

In retrospect, perhaps the title for this post should have been “To Click or Not to Click”. Online Marketers don’t have direct control over the snippets displayed for their webpages – neither over the text itself or which terms appear in bold. But, we can and we should monitor and experiment in the search for the best results.


0 Comments

Google’s de-indexing of Times Online could cost Murdoch £1.7 million per month

UPDATE: Thanks Jaamit http://bit.ly/basSaJ The Times has now been re-indexed in Google, now who said Newspapers were old skool.

As the index loss is only half a day the revised figures suggest a reduced cost of £17, 500.

While Times Online begin their move to an online charge model following a very public spat with Google, it’s been revealed that Google has removed the paper from its all important news index.

Effectively this means Times Online will no longer receive any organic traffic from Google representing around 90% of their overall organic traffic, bearing in mind the respective market shares of Bing, Yahoo! Et al.

The monetary value of this loss of organic traffic could be significant if you consider the effect on Times Online’s online advertising revenue.

Times Online received 7.1 million browsers in March 2010*. If we assume that of this percentage only 20% comes from organic search traffic then this could amount to over 1.4 million browsers. Let’s assume that an average browser views 10 pages and visits the site 4 times a month this equates to nearly 57 million page impressions a month.

If the primary income from these page impressions is advertising and this is sold at £15 per 1000 page impressions then the revenue lost would be in the region of £850,000 per month.

These calculations obviously make several assumptions. Times Online tends to run two ads per page so this figure could easily be increased to £1.7 million a month.

Interestingly this equates to a just over a pound per browser, which just so happens to be the daily charge to online subscribers.

One thing is for sure, Rupert Murdoch has probably done his sums.

*Source ABCe


1 Comment